FAQ

What does “Health-Conscious Skincare” mean?

Health-conscious skincare is a term we created to move away from fear-based messaging in the “non-toxic” skincare movement. While I initially found myself caught up in that narrative, I realised that anything can be harmful in excessive amounts, and it’s essential to focus on balance. Our health-conscious approach prioritises ingredients known to support the skin’s natural functions without irritating or negatively impacting health. We believe in providing effective skincare that cares for your skin, respects your body, and is rooted in science rather than fear.

Are your products safe for pregnancy and breastfeeding?

Yes, The Functional Skin (TFS) products are formulated to be safe for both pregnancy and breastfeeding. If you’re using products from other brands, feel free to contact us for guidance. As always, we recommend patch testing before use.

Can I purchase your products in person?

Absolutely! If you’re local to Brisbane, you can find our full range exclusively at The
Functional Skin Studio in East Brisbane. We aim to expand our stockists Australia wide in 2025, stay tuned for updates!

Are your products suitable for teens?

Yes, our TFS range is designed to support the skin’s natural functions without over-stripping or compromising the skin barrier, making it suitable for teenage skin.

Do you offer online consultations?

We offer a Skin Quiz and general advice via email to help you choose the right products. For a more indepth consultation, please contact our sister business, The Functional Skin Studio, where you can book an online consultation with a skin expert.

Will your products make my skin purge?

Some active ingredients, such as exfoliants or products targeting congestion, can occasionally lead to a temporary purging phase as your skin adjusts. This is usually part of a normal skin renewal process, where clogged pores are brought to the surface. However, not all products cause purging, and we carefully formulate our range to support the skin’s natural balance. If you’re unsure, feel free to reach out to us on Instagram @thefunctionalskin or via email at online@thefunctionalcollective.com.au for personalised guidance.Remember to introduce new products gradually and always patch test first!

If I am on a budget and new to skincare, what product is the holy grail to start with?

We recommend our Grace Face Oil as the ultimate starter product! It’s like getting two products in one: a gentle cleanser suitable for all skin types and a nourishing overnight oil that works beautifully for both dry and oily skin. This multifunctional product is perfect for beginners looking to simplify their routine while still supporting and nourishing their skin.

Why aren’t all The Functional Skin products vegan?

Our range is predominantly vegan, with a few exceptions:

  • The Ruby Radiance Mask includes honey, from the scenic rim and consciously made small batch in Mt Tambourine.
  • The Isobel Moisturiser and Charlotte Cream contain dermabiotics, which support the skin’s microbiome. These dermabiotics are derived from lactose, a milk by product, chosen for its unique benefits in skin health.

While not entirely vegan, rest assured that all our products are 100% crueltyfree. We’re committed to ethical practices and never test on animals

How do I know the best skincare routine for me?

We provide a comprehensive Skin Quiz to help you determine the best skincare routine for your unique skin needs. You can also reach out to us directly for personalised advice, send us a DM on Instagram @thefunctionalskin or email us at online@thefunctionalcollective.com.au.

Why did we change from glass bottles to plastic?

While glass bottles are often seen as ecofriendly, they come with challenges that aren’t always sustainable. We found that glass required extensive bubble wrap to prevent breakage, leading to additional plastic waste and a high environmental and financial cost. Despite our efforts, ordering glass in large quantities led to significant product loss, as many bottles arrived broken and had to be discarded.

Our switch to recyclable plastic was a mindful choice to reduce waste, preserve product integrity, and support a more sustainable distribution model. Although we explored a refill system, glass wasn’t compatible with this idea. With recyclable plastic, we’re able to ensure durability, reduce the need for excessive packaging, and bring you products in a more reliable, ecoconscious way.